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Customer data

Zoho CRM

In progress

Leads, deals, pipeline and won revenue.

Built. Opens to customers once our Zoho app is registered.

Checked against the app on .

What it reads

  • Deals won
  • Won value
  • Deals created
  • Win rate
  • Pipeline value
  • Leads created
  • Lead conversion rate
  • Average deal size

How it can be cut

  • Pipeline
  • Deal owner
  • Lead source
  • Deal stage
  • Lost reason
  • Industry

Status history

  1. In progress

    Built. Opens to customers once our Zoho app is registered.

Each change here is also an entry on the changelog.

How the figures are kept

  • A morning's collection uses about 12 requests of the org's daily Zoho API allowance for a small org.
  • Money stays in each deal's own currency; deals in two currencies are never added together.

What it does not do

  • Open deals and pipeline value are recorded daily from the day you connect.

Connecting

  1. Sign in with Zoho and approve read-only access to your CRM. Any Zoho data centre works.
  2. Your Zoho CRM org is connected automatically. There is nothing to pick.

Read-only wherever the provider allows it. Tokens are encrypted at rest and a connection can be revoked at any time.

How data is handled

Once connected

  • Pulled daily at the hour your workspace chooses, with fourteen months of history where the provider allows.
  • Every figure keeps the request and response that produced it.
  • Available to every answer, dashboard and deck in the workspace.
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